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We believe in being completely upfront about our fees and charges. That way, there are no surprises waiting for you after you take out a policy.

  • If you cancel your policy within 14 days - £35
  • If you cancel your policy after 14 days - £38 plus an additional charge dependent on the length of policy remaining
  • If you default on a payment - £25
  • Document reprint fee - £10
  • Administration fee - £25
  • If you do not return a signed copy of your credit agreement within 14 days of receiving your policy documents - £15 (applies to customers paying by monthly instalments only)

Details of these fees and charges are also contained within your policy documents – you can see a sample when you get a home insurance quote.

Taking out our eco home insurance means you can protect your home with great cover and we’ll donate to an eco charity with every policy.